Choose the right Reddit link
Copy the address of the post that contains the media. A typical post link has this shape: reddit.com/r/community/comments/post_id/post_title/. This is a format example, not a working download link. If a shortened share link fails, open it in your browser and copy the full post address.
For a crosspost, open the original media post when possible. A subreddit homepage, user profile or comment-only link may not identify the media you want.
Before retrying a failed download
- No result: check that the original post and its media are still publicly available while signed out.
- Video has no sound: unmute the original post first. If it has audio, retry using the full permalink; audio retrieval or merging may have failed.
- Wrong or missing media: use the original post rather than a crosspost, profile or external video preview.
- Download opens in a browser: use the browser download or save option where available, then check your Downloads folder.
If the problem continues, contact Downvio with the public post URL and the exact error message so the issue can be reproduced.